Sales Assistant (d/f/m)

Founded in Berlin by Jacqueline Mikuta and Klemens Weiss, MIKUTA began in 2017 with a jewelry line and expanded into women's ready-to-wear in 2019. Today, MIKUTA is an independent fashion brand known for effortless design, premium feel, and a distinct point of view.

Our Team is spread across Europe, with a Studio Office in Berlin and a production Office in northern Portugal and a Flagship Store in Berlin Mitte.

We’re expanding rapidly, and to support our retail team, we’re looking for a Sales Assistant (d/f/m) who can create memorable customer experiences and drive in-store success. In this role, you’ll be at the forefront of our brand, helping customers connect with MIKUTA’s unique style while supporting store performance and growth.

Key Responsibilities:

• Deliver personalised and attentive customer service that builds trust and loyalty.

• Guide customers in discovering a selected variety of MIKUTA’s products and share our brand story to inspire confident purchases.

• Maintain a visually appealing store environment that reflects MIKUTA’s clean, modern aesthetic.

• Efficiently manage sales transactions and assist with inventory control to ensure smooth operations.

• Collaborate with the team to achieve sales targets and contribute to a positive and motivating store culture.

• Support the execution of store events, product launches, and promotional activities.

• Stay up-to-date with product knowledge and market trends to provide expert advice.

ABOUT YOU

• Proven experience in retail, customer service, or a related field, ideally within fashion or the luxury sector.

• Strong interpersonal and communication skills, with the ability to build meaningful connections with customers.

• Passionate about fashion and deeply familiar with MIKUTA’s brand and values.

• Team player with a proactive and enthusiastic attitude.

• Available to work flexible hours, including weekends.

• Fluent in English and German, both written and spoken.

Alongside an inspiring team and diverse tasks, you can look forward to fantastic benefits:

• Permanent contract with opportunities to grow and learn

• €1,000 MIKUTA gift card per year

• 25% Friends & Family discount

• Regular team events & company offsites

• Individual benefits via Probonio worth €250 per month, usable for:

  • Public transport support

  • Gym membership

  • Meal/food allowance cards

  • Education allowance

  • And much more